How ranking works

Modified on Thu, 07 Sep 2023 at 11:48 AM

It's simple: The more you use the app the more interested families you’ll match with. Providers who have higher rankings will appear higher in search results.

How to increase your ranking:

  • Respond to messages and tours in a timely manner
  • Add more listing photos 
  • Request reviews from families who have enrolled in your program 
  • Send "Moments" to existing families through the Upwards app  
  • Refer friends

To maintain your ranking, focus on your response rate. Your response time gives families an idea of how quickly they will hear from you. We highly recommend responding to all families within 12 hours but no more than 24 hours.

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