How do I reset my password?

Modified on Wed, 18 Sep at 3:22 PM

TABLE OF CONTENTS

You can reset your password using the App or request help from the Upwards Customer Support Team. 


Reset your password using the Upwards App

1. Click on "forgot" on the login page.


    2. Enter your email and click on “Reset Password”.

You will receive the password reset link in your email inbox.


Reset your password by contacting the Upwards Support Team

1. Contact the Upwards Customer Support Team 

You can email support@upwards.com or submit a ticket using your preferred email address: Submit a Support Ticket.



2. Make sure to include details in the Description section, such as:

  1. Full Name
  2. Are you a parent or provider?
  3. Request password change

3. Check your email for the new password and next steps. 


We hope this information gives you confidence in partnering with Upwards. If you have any questions or need further assistance, please reach out to our Support team by submitting a ticket or emailing us at support@upwards.com!

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article