TABLE OF CONTENTS

• How do I reset my password using the Upwards App?
• How do I reset my password by contacting the Upwards Support Team?

You can reset your password using the App or request help from the Upwards Customer Support Team. 

1. Click on "forgot" on the login page.

    2. Enter your email and click on “Reset Password”.

You will receive the password reset link in your email inbox.

How do I reset my password by contacting the Upwards Support Team?

1. Contact the Upwards Customer Support Team 

You can email [email protected] or submit a ticket using your preferred email address: Submit a Support Ticket.

2. Make sure to include details in the Description section, such as:

1. Full Name
2. Are you a parent or provider?
3. Request password change

3. Check your email for the new password and next steps. 

We hope this information gives you confidence in partnering with Upwards. If you have any questions or need further assistance, please reach out to our Support team by submitting a ticket or emailing us at [email protected]!