TABLE OF CONTENTS

• What is Upwards?
• What benefits are available to your employees?
• What makes Upwards different?

Upwards is a whole-family care platform that helps employers support their workforce across every kind of care their people manage, from young children to aging parents. Employees get a dedicated navigator and access to a vetted provider network, and Upwards handles the process end to end: matching families to providers, scheduling tours, negotiating rates, and facilitating enrollment and tuition payments. This removes the hours families spend searching for care with real availability, and it lets caregivers serve more families and grow their careers.

What Upwards benefits are available to your employees?

You can customize your care benefits to be as flexible as possible to meet your care needs. Upwards currently offers five benefits to provide care solutions to address your employees' unique challenges:

• Child Care Assistance connects employees with dedicated care managers who handle care searches 24/7.  Plus, our real-time utilization reports provide valuable insights to help improve and optimize employer-sponsored childcare benefits programs. 
• Care Stipend lets employers set flexible, customizable stipends for eligible care categories while Upwards manages the search, touring, enrollment, and other administrative details. 
• Backup Care covers employees through last-minute care emergencies so a care gap does not disrupt work.
• Elder Care connects employees with care advisors who coordinate daily support, provide companionship, and arrange specialized services so aging loved ones can stay at home under a personalized care plan. 
• Subsidy Connect helps employees navigate government child care subsidies and verify their eligibility, and identify program matches, allowing families access to available child care funding and save thousands on child care.

What makes Upwards different?

Upwards has childcare coverage in all 50 states, providing access to over 200,000 vetted and licensed caregivers. Upwards has supported over 3 million families (and counting).

Employers providing and managing benefits through Upwards get:

• Real-time utilization data and trends - Make informed decisions based on live data. Use your company's real-time dashboard to maximize ROI and measure employee satisfaction.
• Demographic and needs assessments - Understand the unique needs of your workforce. Leverage personalized data for your organization and customize the right program for your company.
• Dedicated account managers - We're here for you. Your account manager will guide your organization through implementation and help ensure program success.
• Bulk user management - Flexible workflow? Temporary employees? No problem! Our system controls access to and types of benefits across your team.
• SOC-2 compliance - Your data is our responsibility. Continuous monitoring ensures ongoing compliance with our systems and processes. Rest assured that all information is secure and confidential.
• HIPAA certification - We're your healthcare ally. Our commitment to HIPAA standards ensures data security and privacy for organizations across the healthcare industry.
• User-centered design: Inspired by families, our platform is built for you. It reflects the diversity of your workforce, resulting in the best experiences for your team.
• Desktop & mobile apps - Care at work, home, or on the go. Employees can access their matching, backup care, and stipend benefits at any time that is most convenient for them.

What if I need help?

If you already have Upwards through your employer, you can reach us through your Account Manager, by email at mybenefits@upwards.com, or by phone at 323-421-7479.

If you want to offer Upwards to your workforce or learn more about employer care benefits, visit https://upwards.com/childcare-benefits to book a call with our team or email us at benefits@upwards.com.