TABLE OF CONTENTS

• What is Upwards?
• What benefits are available to your employees?
• What makes Upwards different?

Upwards is a technology-driven care solutions company on a mission to make care accessible to all families. We connect parents, care providers, and employers where childcare needs intersect, creating a network of support and solutions that meet the needs of everyone involved. 

Upwards matches families with vetted care providers based on each child's unique needs. This helps to ease the process of finding high-quality, affordable childcare for parents and empowers caregivers to serve more children and continue to expand their careers.

Parents no longer need to spend hours searching for nearby childcare providers with availability. Upwards will help simplify the process of finding care, starting with vetting providers, scheduling tours, negotiating rates, and facilitating enrollment and tuition payments.

What benefits are available to your employees?

You can customize your care benefits to be as flexible as possible to meet your care needs. We currently offer five benefits to provide care solutions to address your employees' unique challenges:

• Childcare Assistance - With our dedicated care managers available around the clock, you can relax knowing that we're handling the search for care. This allows your team to concentrate on what truly matters. Plus, our real-time utilization reports provide valuable insights to help improve and optimize your programs!
• Care Stipend - Flexible stipends empower you to make a real difference for families facing challenges in affording care. You can easily customize the eligible categories and set the award amounts while we take care of all the administrative details for you!
• Backup Care - Together, we can create a strong workforce fully equipped to tackle care challenges without disrupting productivity. Give your team peace of mind by knowing they're covered through last-minute care emergencies.
  
• Elder care - We understand that your employees must balance work, kids, and caring for their elderly loved ones. That's why we connect them with Care Advisors who coordinate daily support activities, offer companionship and well-being, and arrange specialized services so their family can age in place with a personalized care plan.
• Financial Assistance - Transform how employees access government childcare subsidies with a dedicated care navigator who will verify their eligibility, identify program matches, and discover and access thousands of dollars in available childcare support. 

What makes Upwards different?

Upwards has childcare coverage in all 50 states, 126,000 vetted caregivers, and has supported 2 million families (and counting).

Partnering with Upwards gives you everything you need to easily manage successful care benefits with simple onboarding and benefit management so you can focus on insights:

• Real-time utilization data and trends - Make informed decisions based on live data. Use your company's real-time dashboard to maximize ROI and measure employee satisfaction.
• Demographic and needs assessments - Understand the unique needs of your workforce. Leverage personalized data for your organization and customize the right program for your company.
• Dedicated account managers - We're here for you. Your account manager will guide your organization through implementation and help ensure program success.
• Bulk user management - Flexible workflow? Temporary employees? No problem! Our system controls access to and types of benefits across your team.
• SOC-2 compliance - Your data is our responsibility. Continuous monitoring ensures ongoing compliance with our systems and processes. Rest assured that all information is secure and confidential.
• HIPAA certification - We're your healthcare ally. Our commitment to HIPAA standards ensures data security and privacy for organizations across the healthcare industry.
• User-centered design: Inspired by families, our platform is built for you. It reflects the diversity of your workforce, resulting in the best experiences for your team.
• Desktop & mobile apps - Care at work, home, or on the go. Employees can access their matching, backup care, and stipend benefits at any time that is most convenient for them.

What if I need help?

At Upwards, we understand how important it is to find the best childcare for your employees. We're committed to making the process as seamless and stress-free as possible. Our dedicated team is here to support you every step of the way, so please don't hesitate to reach out if you have any questions or need assistance with your childcare search.

You can contact your Account Manager, email us at mybenefits@upwards.com, or call us at 323- 421-7479. We look forward to helping your employees find the right childcare solution!