TABLE OF CONTENTS

How do I pay for childcare?
This depends on your provider! Once you're ready to enroll, your Care Navigator can tell you if you should pay via the Upwards App or pay your provider directly.
How do I pay using the Upwards App?
You can add a payment method using the Upwards App.
1. Tap on the Menu on the bottom toolbar.
2. Tap "Payments".
3. Tap the institution icon in the top right corner.
4. Tap +Add option in the top right corner.
5. After adding or changing your payment method, we recommend selecting "Set Default."
We recommend connecting with your Care Navigator to confirm your payment method.
![]() | We hope this information gives you confidence in choosing Upwards for your childcare needs. If you have any questions or need further assistance, please reach out to our support team by submitting a ticket or emailing us at mybenefits@upwards.com |
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