What is Upwards?

Upwards is a technology-driven care solutions company that connects parents, care providers, and employers. Through your Upwards benefit, we match your family with vetted care providers — daycares, home daycares, nannies, babysitters, preschools, after-school care, and tutors — and our Care Navigators handle vetting, tours, rate negotiation, and enrollment for you.

Table of contents

• What does Upwards do?
• What types of care does my Upwards benefit include?
• Can I use this benefit for grandkids, cousins, or stepchildren?

What does Upwards do?

Upwards is a technology-driven care solutions company on a mission to make care accessible to all families. We connect parents, care providers, and employers where childcare needs intersect, creating a network of support and solutions that meet the needs of everyone involved. Upwards matches families with vetted care providers based on each child's unique needs. This helps to ease the process of finding high-quality, affordable childcare for parents and empowers caregivers to serve more children, allowing families to continue to pursue their passion through their career.

Parents no longer need to spend hours searching for nearby providers with availability. Upwards simplifies the process of finding care by vetting providers, helping schedule tours, negotiating rates, and facilitating enrollment and tuition payment.

Learn more about how we are solving care for good:

What types of care does my Upwards benefit include?

Upwards helps families find high-quality, affordable childcare. Whether a family is looking for full-time, part-time, drop-in, or weekend care, Upwards has a team of Care Navigators who work 24/7 to provide placement services and customer support. Upwards will help families find the right provider for their curriculum, language, and cultural needs.

Each family is unique, so we know how important it is to provide a variety of options. We can help you find the right fit, which could be:

• After-school care
• Babysitter
• Daycare center
• Home daycare
• Nanny
• Preschool
• Tutor
• Other

Your Care Navigator will provide recommendations that best fit your schedule and budget!

Can I use this benefit for grandkids, cousins, or stepchildren?

Yes! Even if you don't have kids or your kids are past the age of needing care, you can utilize Upwards for extended family. This includes grandchildren, cousins, stepchildren, or even a sibling. Your Care Navigator will assist you in using your benefit to the fullest extent!

We hope this information gives you confidence in choosing Upwards for your childcare needs. If you have any questions or need further assistance, please reach out to our support team by submitting a ticket or emailing us at mybenefits@upwards.com.