How do I create a care request?

Modified on Wed, 9 Oct at 8:29 AM

TABLE OF CONTENTS

How do I create a care request?

We are so excited for you to join our community and directly connect with Childcare Providers in your area. Our goal is to provide childcare services that cater to your family’s specific needs, offering affordable, flexible, high-quality childcare programs that are accessible and within your budget. 


How do I create a care request using the Upwards App?

1. From the home page, select "Create Request"


2. Select "Ongoing" for recurring care or "One-time" for back-up care.


3. Continue to complete your care request. 

This will include your start date, type of provider, location, budget, and any extra details that will best support your family.


4. Click on "Post Job" to submit your care request.

Once you publish this request, this will notify all providers within a 5-mile radius.


☞ You can track any updates using the Upwards App. Providers will message you directly through the Upwards App, so don’t forget to turn on those push notifications and always check your inbox. We are so excited to help you find the right care! And if you need more help, please reach out to [email protected].


How do I create a care request using the Upwards Website?


1. Go to upwards.com.

Select your logo in the top right corner of your screen.


2. From the home page, select "Create Request".


3. Select "Ongoing" for recurring care or "One-time" request for back-up care.


4. Continue to complete your care request. 

This will include your start date, type of provider, location, budget, and any extra details that will best support your family.


5. Click on "Post Job" to submit your care request.

Once you publish this request, this will notify all providers within a 5-mile radius.


☞ Providers will message you directly, so make sure to check your Inbox. We highly recommend downloading the Upwards App and turning on push notifications to communicate more efficiently and effectively. We are so excited to help you find the right care! And if you need more help, please reach out to [email protected].


We hope this information gives you confidence in choosing Upwards for your childcare needs. If you have any questions or need further assistance, please reach out to our support team by submitting a ticket or emailing us at [email protected]!

 



Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article