How do I get paid?

To get paid with Upwards, link your bank account in the Upwards app: tap your profile picture, open My Earnings, and connect your bank automatically via Plaid or by entering your routing and account numbers manually. Once your account is linked, payouts arrive automatically — and you are always paid before providing care.

Table of contents

• How do I set up my bank account?
• How do I manually connect my bank account?
• What are the benefits of connecting my bank account?

How do I set up my bank account?

Setting up your bank account on the Upwards app is quick and essential for receiving payments. You can link your bank account using either the automatic method via Plaid or by manually entering your bank information.

1. Open the Upwards mobile app and tap your profile picture in the upper right corner.

   

2. Select My Earnings to access your financial details.

   

3. Tap Connect your bank account to link your account securely with Plaid. Want to learn more about Plaid? See what Plaid is and how it works.

   

4. Select Continue.

   

5. Choose your bank from the available options.

   

6. Select I'm not a robot, follow the instructions, and click Verify to proceed.

   

7. Click Continue to log in to be redirected to your bank's website, then enter your login credentials and complete the login process.

   

Congratulations! Your account is now linked. We are so excited for you to start earning for your childcare services!

How do I manually connect my bank account?

To manually connect your bank account, follow the steps below:

1. Tap the X in the upper right-hand corner to manually connect your account.

   

2. Scroll to the bottom and tap Link with account numbers.

   

3. Enter your bank routing number, then tap Continue.

   

4. Enter your bank account number twice and tap Continue.

   

5. Enter your first and last name, then select Continue. Make sure it matches the name on your Upwards account to complete the verification process.

   

6. Choose your account type and tap Continue.

   

7. Tap Authorize to confirm.

   

Congratulations! Your account is almost linked. You will receive a $0.01 deposit in your account within 24 hours. Review your bank statement, return to this section, and enter the verification code linked to the deposit to verify your account.

What are the benefits of connecting my bank account?

• You will always receive payment before providing care.
• Parents are expected to pay one week in advance. Families are charged every Monday unless a payment plan is put in place.
• We know that parents can miss their payments. Our team will follow up with the family and notify you when the payment has been made.
• You can download an end-of-year report with all of your payment transactions, which eliminates the need to track payments. Simply download the report and take it to your tax preparer.

Need help? If you need any assistance or have questions, contact our Support Team by submitting a ticket or emailing us at support@upwards.com.